Child Care Enrolment Process
Enrolment step 2
Link to Human Services
If this is your first time using formal care then you must register with Human Services. This will automatically check your families eligibility and determine how much and what payments you are eligible for. To register go to www.humanservices.gov.au/customer/enablers/claiming-child-care-benefit
Express Plus Centrelink mobile app
If you’re already receiving Family Tax Benefit for a child, you can claim Child Care Benefit for approved care as a fee reduction using the Express Plus Centrelink mobile app. To use the app, you need to have a Centrelink online account linked to myGov.
Download the Express Plus Centrelink mobile app from the App Store or Google Play™.
If you’re already receiving Family Tax Benefit for a child, you can claim Child Care Benefit for approved care as a fee reduction by calling the Families line on 136150.
By post or in person
You can claim Child Care Benefit for approved care by completing the:
Claim for Approved Child Care payments form, if you want to receive Child Care Benefit for approved care as a fee reduction, or
Claim for Approved Child Care Payments – an annual lump sum payment of Child Care Benefit, and read the information booklet if you want to receive Child Care Benefit for approved care as a lump sum, or
Registration for formal enrolment – for families claiming Child Care Benefit as a lump sum payment form which will enable child care services to send attendance during the year before you submit your lump sum claim.
Enrolment step 3
You have now decided to enrol your child at the service. Complete the enrolment form either on-line at home or at the service by following the links on our website. Why On-line?? This allows us to capture your details accurately and automatically uploads into our software system saving endless hour of data entry. This allows us to do what we do best and that is be with the children.
Enrolment step 4
Enjoy a play date with your child before your enrolment commences.
Registering With Us!
Its Easy as 1…2…3!
Register below to join the My Family Lounge and put your child’s name on our waiting list
New to My Family Lounge? Simply click on the REGISTER button above. You will be taken through to a registration process to create your My Family Lounge account.
If you have used My Family Lounge before, skip to step 2!
Log In to your My Family Lounge Account
Tell us about you, your child and your booking requirements.
We will contact you withing 48 hours and advise if your request is available.
If it is we will email you an offer to accept, complete and submit through the My Family Lounge Portal.